Organizational Change Management: Change and How to Deal With It

Business Transformation


Description

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.

In this course, you will learn how to manage and cope with change, and how to help those around you, too.

Content
  • How to Use This Guide
  • How to Use This Guide
  • Session One: Course Overview
  • Session One: Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment
  • Pre-Course Assessment
  • Pre-Course Assessment
  • Session Two: What is Change?
  • Session Two: What is Change?
  • Daryl Conner
  • William Bridges
  • Understanding Changes
  • The New Laptop
  • Making Connections
  • Session Three: The Change Cycle
  • Session Three: The Change Cycle
  • The Three Phases
  • Endings
  • Transitions/Neutral Zone
  • Beginnings
  • Insights
  • Session Four: The Human Reaction to Change
  • Session Four: The Human Reaction to Change
  • The Conner Model
  • Session Five: The Pace of Change
  • Session Five: The Pace of Change
  • The Trend of Change
  • Reactions to Change
  • The Rate of Change
  • The Magic Number
  • Case Study: Getting More from the Last Hour
  • Session Six: The Four Room Apartment
  • Session Six: The Four Room Apartment
  • The Framework
  • The Four-Room Apartment
  • Making Connections
  • Session Seven: Dealing with Resistance
  • Session Seven: Dealing with Resistance
  • Understanding Resistance
  • Making Connections
  • Making Change Stick
  • Session Eight: Adapting to Change
  • Session Eight: Adapting to Change
  • Understanding Resiliency
  • Understanding Resiliency
  • Understanding Resiliency
  • Pre-Assignment Review
  • Session Nine: Strategies for Dealing with Anger
  • Session Nine: Strategies for Dealing with Anger
  • Managing Anger
  • Making Connections
  • Understanding Others
  • Why Are People Angry
  • What Can I Do
  • Session Ten: Managing Stress
  • Session Ten: Managing Stress
  • Stress Management Techniques
  • Stress Management Techniques
  • Adjusting Your Attitude
  • Some Facts about Attitude
  • Personal Action Plan
  • A Personal Action Plan
  • A Personal Action Plan
  • Summary and Recommended Reading List
  • Summary and Recommended Reading List
  • Post-Course Assessment
  • Post-Course Assessment
  • Post-Course Assessment
Completion rules
  • All units must be completed